FAQ

1、What are the different types of needle cartridges you offer?

We offer two premium cartridge series: AWE and MAX, each designed for different tattooing needs. 

  • AWE cartridges: Engineered for precise ink flow and stability with our patented capillary reservoir and membrane technology. Ideal for artists seeking control and performance for intricate lines, shading, and color packing. BASE Series: Featuring our patented membrane technology, 
  • MAX cartridges: offer smooth ink delivery and great stability at an affordable price. Perfect for beginners and professionals alike, ideal for outlining, bold lines, and larger fills.

2、Are your cartridges sterilized and safe to use?

Yes, absolutely! Every individual blister-packaged cartridge undergoes rigorous sterilization and includes specific instructions and easy-to-read labels: 

  • SKU: Identifies the type of cartridge. 
  • Expiration Date: Ensures freshness and safety. 
  • Sterilization Warning: Turns orange to confirm sterilization.

3、Can I track my order status?

Yes, and it's simple! Once you place your order, you'll receive a confirmation email with a unique tracking code. Simply visit our website or use the link in the email to track your package's progress in real-time. If you have any questions, feel free to contact us via email or Instagram DM.

4、What payment methods do you accept?

We offer secure payment options for your convenience:

  • Major Credit Cards: Visa, Mastercard, American Express, and Discover. 
  • PayPal: Fast and secure online payment system.

5、Do you offer bulk discounts for cartridges?

Yes, we do! For bulk orders and special pricing, please contact us directly via email or Instagram DM. We offer free shipping on orders over $200!

6、Which needle configuration is right for me?

Choosing the right cartridge depends on your tattooing style and desired outcome. Here's a general guide:

  • AWE: Ideal for artists seeking precision and control for detailed work like lines, shading, and color packing. 
  • MAX: Excellent for bold lines, outlining, and larger fills thanks to its smooth ink delivery.

7、How many cartridges are in a box?

  • AWE Series: Each box comes with 20 individually wrapped, sterilized, disposable cartridges. 
  • MAX Series: Each box contains 10 individually wrapped, sterilized, disposable cartridges.